bj6618 Privacy Policy

bj6618 ("we", "us", "our", "the Platform") is committed to safeguarding the privacy and personal data of every player who accesses or registers with the bj6618 online casino and sports betting platform. This Privacy Policy has been prepared in accordance with internationally recognised data protection principles and sets out, in clear and transparent terms, the nature of personal data we collect, the purposes for which it is processed, the parties with whom it may be shared, and the measures we have in place to keep it secure.

The Platform primarily serves players based in Bangladesh and is designed with the needs of the Bangladeshi online gaming audience in mind. All personal data collected through the Platform is processed with the highest degree of care and respect for individual privacy rights. bj6618 does not sell personal data to advertisers or third-party marketing organisations under any circumstances.

This Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, which together govern the full scope of your relationship with bj6618.

bj6618 collects personal data through several channels, including the registration process , your use of Platform features, payment transactions, customer support interactions, and automated technical systems. The categories of personal data we collect are described in the table below.

2.1 Data Collected at Registration

When you create a bj6618 account, we collect the following information:

• Full legal name as it appears on your government-issued identification document;
• Date of birth (used to verify you are aged 18 or above);
• Residential address, including district, city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), and postal code;
• Valid email address;
• Mobile telephone number registered in Bangladesh; and
• Username and hashed password credentials.

2.2 Identity Verification (KYC) Data

Prior to processing any withdrawal request, bj6618 requires completion of identity verification. The following documents and data are collected during the KYC process:

• Copy of a valid government-issued photo identification document (National Identity Card, passport, or driving licence);
• Proof of current residential address (utility bill, bank statement, or official government correspondence dated within three months); and
• Confirmation of the payment method used (screenshot or confirmation of the bKash, Nagad, Rocket, or Upay mobile wallet account registered in your name).

2.3 Financial Transaction Data

We record all deposit and withdrawal transactions processed through your account, including the amount in Bangladeshi Taka (৳), the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, or BRAC Bank), transaction timestamps, and transaction reference numbers. We do not store full payment card numbers or full mobile banking PINs.

2.4 Gameplay and Betting Records

bj6618 maintains complete records of your gameplay activity, including all sports bets placed (cricket, football, kabaddi, and other markets), all casino game sessions (slots, live dealer tables, crash games), stake amounts, outcomes, winnings, and bonus usage. These records are maintained for fraud prevention, responsible gaming monitoring, and dispute resolution purposes.

2.5 Technical and Device Data

Our systems automatically collect technical data when you access the Platform, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, session duration, pages visited, and approximate geographic location derived from your IP address. This data is collected via server logs and analytics tools and is used to maintain Platform security and improve user experience.

2.6 Customer Support Data

When you contact bj6618 customer support via email at [email protected], we retain records of your communications, including the subject matter of your enquiry, the content of your messages, and any attachments submitted. These records are used to resolve your enquiry and to improve the quality of our support services.

bj6618 processes your personal data only for specific, legitimate, and clearly defined purposes. We do not use your data for any purpose that is incompatible with the purposes described in this Policy. The primary purposes for which your data is used are as follows:

3.1 Account Management

We use your registration data to create and maintain your bj6618 player account, authenticate your identity when you log in, communicate with you regarding your account status, process deposits and withdrawals, apply bonus credits, and enforce applicable wagering requirements.

3.2 Identity Verification and Fraud Prevention

KYC documents and registration data are used to verify your identity, confirm that you meet the minimum age requirement of 18 years, detect and prevent fraudulent account activity, investigate suspected money laundering or financial crime, and ensure that all withdrawals are paid to the verified account holder.

3.3 Payment Processing

Financial transaction data is processed to execute deposit credits and withdrawal payments via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. Transaction records are retained to reconcile accounts, resolve payment disputes, and comply with anti-money laundering obligations.

3.4 Responsible Gaming Monitoring

Gameplay records and financial data are analysed to identify patterns that may indicate problem gambling behaviour. Where bj6618 detects such patterns, we may proactively contact the player to offer responsible gaming tools including deposit limits, loss limits, session time alerts, and self-exclusion. Monitoring of this nature is conducted in the genuine interest of player welfare.

3.5 Platform Security and Integrity

Technical and device data — including IP addresses, device fingerprints, and session logs — are used to detect and prevent unauthorised account access, identify the use of VPNs or proxy servers in violation of our Terms, prevent the operation of automated bots or scripts, and maintain the general security and integrity of the bj6618 Platform.

3.6 Customer Support

Support communication records are used to respond to your enquiries, investigate complaints, resolve disputes relating to game outcomes or payment transactions, and continuously improve the quality and responsiveness of our customer support team.

3.7 Legal and Regulatory Compliance

bj6618 may be required to process and retain certain personal data in order to comply with applicable legal obligations, including anti-money laundering (AML) requirements, fraud investigation obligations, and reporting to relevant authorities where required by law. Data processed for legal compliance purposes is handled with strict confidentiality.

3.8 Service Improvement and Analytics

Aggregated and anonymised technical data is used to analyse Platform performance, understand how players navigate the bj6618 website, identify features that may require improvement, and measure the effectiveness of Platform updates. At the aggregated level, this data cannot be used to identify any individual player.

bj6618 processes personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity:

• Contractual Necessity: Processing your registration data, KYC documents, and financial transaction data is necessary to perform the contract between you and bj6618 as set out in our Terms & Conditions. Without this data, we cannot operate your account or process your transactions.
• Legitimate Interests: Processing technical and device data for fraud prevention, security monitoring, and responsible gaming analysis is conducted on the basis of bj6618's legitimate interests in protecting the Platform and its players from harm, provided that these interests are not overridden by your privacy rights.
• Legal Obligation: Retaining KYC documents and transaction records to comply with anti-money laundering obligations and to respond to lawful requests from relevant authorities is a legal obligation that bj6618 is required to fulfil.
• Consent: Where bj6618 relies on consent as the legal basis for any specific processing activity — for example, sending optional promotional communications about seasonal offers, Eid promotions, BPL tournament bonuses, or new game launches — you have the right to withdraw that consent at any time by contacting [email protected] or by updating your account communication preferences.

bj6618 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. Personal data is shared only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

5.1 Payment Processors

To process deposits and withdrawals, bj6618 shares the minimum necessary transaction data with our payment processing partners, including the operators of bKash, Nagad, Rocket, and Upay mobile financial services, as well as Dutch-Bangla Bank, City Bank, and BRAC Bank. These partners are contractually bound to process your data only for the purpose of executing the relevant payment transaction and may not use it for any other purpose.

5.2 Identity Verification Partners

KYC documents and identity data may be shared with specialist third-party identity verification service providers who assist bj6618 in confirming the authenticity of submitted documentation. All KYC partners are subject to strict data processing agreements and are required to maintain the confidentiality of submitted documents.

5.3 Game Content Providers

bj6618 hosts games from certified third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Habanero, Spribe, and Ezugi. These providers may receive a limited set of technical session data (such as an anonymised session token) in order to deliver the game interface to your device. They do not receive your personal registration details, KYC documents, or financial data.

5.4 Legal Authorities

bj6618 may disclose personal data to relevant legal authorities, law enforcement agencies, or regulatory bodies where we are required to do so by applicable law, court order, or lawful government request. In such cases, bj6618 will disclose only the minimum data required to satisfy the legal obligation and will maintain a record of such disclosures.

5.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the bj6618 business, personal data held by bj6618 may be transferred to the relevant successor entity as part of that transaction. In such an event, bj6618 will take reasonable steps to ensure that the receiving entity is bound by privacy obligations substantially equivalent to those set out in this Policy, and affected players will be notified in advance where practicable.

bj6618 uses cookies and similar tracking technologies to operate the Platform, maintain your logged-in session, remember your preferences, and gather anonymised analytics data. The categories of cookies used by bj6618 are set out below.

Essential and security cookies are necessary for the Platform to function correctly and cannot be disabled without affecting your ability to use bj6618 services. Functional and analytics cookies may be disabled by adjusting your browser settings. Most modern browsers allow you to block or delete cookies through the browser's privacy or settings menu. Note that disabling non-essential cookies will not affect your access to core Platform features.

bj6618 does not use third-party advertising or retargeting cookies. We do not permit advertising networks to place tracking cookies on the Platform.

bj6618 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal obligations, whichever is the longer period. Our standard data retention periods are as follows:

• Account Registration Data: Retained for the full duration of your active account, plus a minimum period of five (5) years following account closure, to comply with AML record-keeping obligations.
• KYC Documentation: Retained for a minimum of five (5) years from the date of verification or from the date of account closure, whichever is later.
• Financial Transaction Records: Retained for a minimum of seven (7) years from the date of each transaction, in line with standard financial record-keeping requirements.
• Gameplay Records: Retained for a minimum of two (2) years from the date of each session, and for up to five (5) years where records are relevant to a dispute or investigation.
• Customer Support Communications: Retained for a minimum of three (3) years from the date of the final message in each support thread.
• Technical and Device Data (Server Logs): Retained for up to ninety (90) days under normal operating circumstances, and for longer periods where relevant to an active security investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual player. Where anonymisation is technically achievable, anonymised data may be retained indefinitely for statistical analysis purposes.

bj6618 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include but are not limited to the following:

• SSL/TLS Encryption: All data transmitted between your device and bj6618 servers is protected using industry-standard SSL/TLS encryption. The presence of the padlock icon in your browser address bar confirms that your connection is encrypted.
• Password Hashing: User passwords are never stored in plain text. They are processed using a one-way cryptographic hashing algorithm with a unique salt per account, meaning that even in the event of a data breach, stored passwords cannot be reverse-engineered.
• Two-Factor Authentication (2FA): bj6618 offers optional two-factor authentication to all players, providing an additional layer of security beyond username and password credentials.
• Access Controls: Access to personal data within bj6618 is restricted to authorised personnel only, on a strict need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
• Regular Security Audits: bj6618 conducts periodic security assessments and penetration testing of Platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• KYC Document Security: Identity documents submitted for KYC verification are stored in an encrypted, access-controlled document management system and are not accessible to customer support staff who do not require them to perform their role.

While bj6618 employs industry-leading security practices, no system connected to the internet can be guaranteed to be completely impenetrable. In the unlikely event of a data breach that affects your personal data, bj6618 will notify affected players without undue delay and will take immediate remedial action to contain and investigate the incident.

bj6618 respects your rights over your own personal data. The following rights are available to all bj6618 players in connection with the personal data we hold about them. To exercise any of the rights described below, please submit a written request to [email protected], clearly identifying yourself and specifying the right you wish to exercise. bj6618 will respond to all valid requests within a reasonable period.

bj6618 operates an absolute minimum age policy. Access to the Platform, creation of an account, and participation in any form of real-money gambling or betting activity is strictly prohibited for any person under the age of 18 years. This policy applies to all players regardless of their location or the age of majority applicable in their local jurisdiction.

bj6618 does not knowingly collect, process, or retain any personal data belonging to individuals under the age of 18. During registration, all players are required to confirm that they are aged 18 or above, and prior to processing any withdrawal, KYC age verification is mandatory. Where bj6618 discovers or has reasonable grounds to believe that a player is under 18 years of age, the account will be suspended immediately, all real-money balances will be frozen pending investigation, and any bonuses and associated winnings accrued during the period of underage access will be forfeited.

If you are a parent or guardian and believe that a minor in your care has registered an account with bj6618, please contact our support team immediately at [email protected]. We will investigate and take appropriate action as a matter of urgency. We also strongly recommend the use of parental control software to prevent underage access to online gambling platforms.

The bj6618 Platform integrates certain third-party services — principally certified game content from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Habanero, Spribe, and Ezugi — to deliver the full range of casino games, live dealer tables, sports betting markets, and crash game titles available on the Platform. When you launch and play a game from one of these providers, your game session is delivered via the provider's own technology infrastructure.

While bj6618 selects game providers with care and requires all providers to meet rigorous certification and security standards, bj6618 is not responsible for the privacy practices of third-party game providers in relation to the limited technical session data they receive in connection with game delivery. Players who wish to understand how individual game providers handle technical data are encouraged to consult the relevant provider's own privacy documentation.

bj6618 does not include external hyperlinks to third-party websites within the body of this Policy or elsewhere on the Platform, and we do not accept responsibility for the privacy practices of any website or service that is not operated by bj6618.

bj6618 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, Platform services, payment methods, applicable law, or industry best practices. The revised Policy will be published on this page with an updated "Last Updated" date and version number at the top of the document.

Where changes are material — for example, if we introduce a new category of data collection, a new data sharing arrangement, or a change to retention periods — bj6618 will make reasonable efforts to notify registered players via email or via a prominent in-Platform notification prior to the changes taking effect. The nature and extent of the notification will be proportionate to the significance of the change.

Your continued use of the bj6618 Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with the changes, you should cease using the Platform and may request account closure in accordance with Section 3.5 of the Terms & Conditions. We encourage you to review this Policy periodically to stay informed about how bj6618 handles your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way bj6618 processes your personal data, please contact our customer support and data team using the details below. All privacy-related enquiries are handled with the strictest confidentiality.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please use "Privacy Enquiry" or "Data Request" in your email subject line to ensure prompt routing to the appropriate team.
• Response Time: Within 1–6 hours during normal operating hours (BST, UTC+6). Privacy rights requests will be acknowledged within 24 hours and fully resolved within 30 days.
• Support Language: English
• Availability: 24 hours a day, 7 days a week, 365 days a year

For requests relating to the exercise of your privacy rights (access, rectification, erasure, portability, restriction, or objection), please include in your email: your full name as registered on your bj6618 account, your registered email address, and a clear description of the right you wish to exercise and the specific data to which your request relates. bj6618 may request additional verification information to confirm your identity before processing a data rights request.